Account activation instructions

In this article, you will learn how to activate your account and start to use the SmartSender.io platform.

Things to know before you start:

• IMPORTANT: By using SmartSender.io or signing up for an account, you’re agreeing to SmartSender’s Terms and Anti-Spam Policy.
• The payment method will not be charged until the account is fully activated.
• After signing up with SmartSender.io, all accounts run in test mode and have a limit of up to 50 messages per day to all channels.
• To remove the restrictions, you need to go through some steps of setting up an account.
• The SmartSender.io checklist will help you to go through all the installation steps.
• Before we review your account, we recommend that you complete this Form, so we can get to know you better.

Step 1: Personal data

Step-by-step instructions:

1. Tell us a bit about your project – help us get to know you better. What industry is your business in?
2. Website’s URL of your company, organization, or personal website. 
3. How many emails do you plan to send each month?
   • Will you send more than one million letters? Сontact us
4. Phone number
5. All the fields are required to be filled in and after that click the button “Save”.

Step 2: Plans

Step-by-step instructions:

1. Select the Plan that suits your business needs, based on your monthly email volume, the number of contacts required for technical support.
2. To get acquainted with the detailed description of the plans, please follow the link “Pricing Plan Comparison Chart”.
3. Select the plan by clicking the “Select Plan” button.

Please note that you cannot switch from the currently selected and paid tariff plan to the lower one.

Step 3: Add a Payment method

Step-by-step instructions:

1. If you want to use a monthly or annual plan, we require that the payment method be saved in your account.
   If you need more information on setting up any of these steps, you can follow the instructions.
2. Type in your Credit Card details
   • IMPORTANT: Please, make sure the Credit Card is valid and has enough balance for the payment.
3. Fill in the “Billing Address” form

To verify that your card is valid, SmartSender.io will place a 1.00 USD pre-authorization hold on the card on form submission and cancel the pre-authorization hold immediately after receiving a positive response from the bank after you pass the verification.

Step 4: Sending Domain Setup

Step-by-step instructions:

1. You need to go through the verification procedure before you can send it via SmartSender.io. The verification confirms that your email address is located in the domain to which you have access.
2. Add your domain to the SmartSender.io admin panel
3. Setup domain name DNS
4. If you have a problem adding code to the website, you can mail the records to your developer

Step 5: Request account verification

Step-by-step instructions:

1. After you complete the above-mentioned steps the approval request button will be activated.
2. Check the confirmation statement to send the request.
3. Click the “Request Approval” button.
4. Your card will be charged according to the selected plan upon account confirmation
   • IMPORTANT:  After your account is approved, the restrictions will be removed and the selected plan will be activated.

Please note that your domain will start running in the warm up mode. 
Check out the warm up mode details here.