Here you can find a log of all your imports and exports tasks. You always can access download files generated before in case of need.
Things to know before you start:
- SmartSender.io is a high load platform with a huge amount of data being processed 24/7, that’s why our system can not always provide your requested reports, logs, or Contact List exports immediately. For this purpose, we have a file generation queue.
- Each action has a precise timestamp. It is taken according to the time of the account where the action was performed.
Step-by-step instructions:
- Navigate to “Activity” section (Menu -> Activity)
- Go to the Import/Export tab
The following data will be displayed in this section:
| Category |
Event |
| Status | Complete |
| Error | |
| In Progress | |
| New | |
| Name | Import |
| Export
|
|
| Synchronization | |
| Task ID | An internal number that is generated for debugging. If there are any difficulties with import, export, or synchronization – with this option you can quickly find the desired event. |
