• Features
  • API Docs
  • Help Center
  • Log in
  • Sign Up
  • Features
  • API Docs
  • Help Center
  • Log in
  • Sign Up

Sms Log

490 views October 11, 2019 0

You can sift through the delivery logs and evaluate message delivery using SmartSender’s Sms Log.

These reports will help you track status delivery masseges, see the content of the message, as well as resend it.

To download Overview Report:

  1. Navigate to “SMS Log” page in “Analytics” section (Menu -> Analytics -> SMS Log)
  2. Filter necessary data by Tags, Domains, Date range
  3. Click “Create Export Task (.csv)” Button

Report filters:

Filter Description
Tags You tag messages using different features in SmartSender platform (for example: templates, auditory segments, etc.) to get hourly/daily/monthly aggregated reports for all messages with such tag.
Domains Domain name used in “From” email address of your messages. If you have several domains in one account, you can filter report for only one specific domain.
Date period Select specific period of time to generate Report only with data from that dates.

Overview StatisticsThe type of the event

Data Description and format requirements.
Status Here you can see whether the message, sent, was delivered or rejected. 
Date The date and time, when the message was delivered
From Sender’s from name linked to sending phone number addressee will see in their phones. If not defined – default from name linked to sending phone number will be used
To The phone number, to which the message was sent to
Content It is the template of the campaign, sent to the recipient. By clicking “Show Content” button, you will be able to view the template.
Tags You can add custom tags to your messages to ease stats collections (mark templates,
campaigns, etc). A single tag – must not start with an underscore
Resend If  you believe, one or more of the  recipients didn’t receive important message from you,  you can use the Resend button. Using the resend tool makes the new message appear the same as the original sent message.

The type of the event

Status Description
delivered The carrier server accepted & queued for delivery this message.
reject The phone number is in black list
failed A “Failed” status means that your SMS was queued by our systems but failed to deliver to the carrier. This includes cases when SmartSender successfully delivered the SMS to the carrier, the carrier still failed to deliver your message to the destination.

 

Similar posting
  • Unique “opens” and “clicks”. How does it work?
  • Events Log
  • Telegram Log
  • Customer Retention Report
  • Customer Engagement Report
  • Deliverability Report
Company
  • About us
  • Team
  • YouTube
  • Facebook
  • Google Business
Legal
  • Terms of Use
  • Privacy Policy
  • Anti-Spam Policy
  • Cookie Statement
Resources
  • Api Documentation
  • FAQ
  • Knowledge Base
  • SmartSender Blog
  • Marketplace

We use cookies to make SmartSender’s website a better place. Cookies help to provide a more personalized experience for you, and web analytics for us. To learn more, and to see a full list of cookies we use, check out our Cookie Policy (baked goods not included).

got it