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Telegram Log

312 views September 15, 2020 0

You can sift through the Telegram messages logs and evaluate message delivery and user reaction using SmartSender’s Telegram Log.

To download the Detailed Log:

  1. Navigate to the “Telegram Log” page in “Analytics” section (Menu -> Analytics -> Telegram Log)
  2. Filter necessary data by Tags, Domains, Date range
  3. Click “Create Export Task (.xls)” Button.

Report filters

Filter Description
Tags You tag messages using different features in SmartSender platform (for example: templates, auditory segments, etc.) to get hourly/daily/monthly aggregated reports for all messages with such tag.
Domains Domain name is linked to one or more Contact Lists and mainly used in “From” email address of your messages. If you have several domains in one account, you can filter the report for only one specific domain.
Date period Select specific period of time to generate the Report only with data from those dates.

Overview of Statistics

Data Description and format requirements.
Status Here you can see whether the notification was sent, delivered or rejected.
Date The date and time, when the notification was delivered
To The userId, to which the notification was sent to
Tags You can add custom tags to your messages to ease stats collections (mark templates, campaigns, etc). A single tag – must not start with an underscore.

The type of event

Status Description
Opens Open tells you if your contacts received and viewed the message.
Clicks Click tracking allows you to see if contacts have clicked links in your campaign.
Similar posting
  • Unique “opens” and “clicks”. How does it work?
  • How to set an avatar for a Telegram bot
  • Telegram Template Preview
  • Events Log
  • Settings of the Telegram Messages
  • Telegram Bot Subscription Settings
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