You can sift through the Telegram messages logs and evaluate message delivery and user reaction using SmartSender’s Telegram Log.
To download the Detailed Log:
- Navigate to the “Telegram Log” page in “Analytics” section (Menu -> Analytics -> Telegram Log)
- Filter necessary data by Tags, Domains, Date range
- Click “Create Export Task (.xls)” Button.
Report filters
| Filter | Description |
| Tags | You tag messages using different features in SmartSender platform (for example: templates, auditory segments, etc.) to get hourly/daily/monthly aggregated reports for all messages with such tag. |
| Domains | Domain name is linked to one or more Contact Lists and mainly used in “From” email address of your messages. If you have several domains in one account, you can filter the report for only one specific domain. |
| Date period | Select specific period of time to generate the Report only with data from those dates. |
Overview of Statistics
| Data | Description and format requirements. |
| Status | Here you can see whether the notification was sent, delivered or rejected. |
| Date | The date and time, when the notification was delivered |
| To | The userId, to which the notification was sent to |
| Tags | You can add custom tags to your messages to ease stats collections (mark templates, campaigns, etc). A single tag – must not start with an underscore. |
The type of event
| Status | Description |
| Opens | Open tells you if your contacts received and viewed the message. |
| Clicks | Click tracking allows you to see if contacts have clicked links in your campaign. |
