Asking for feedback

Running your own business is a challenging task. You try your best to please your customers and keep them loyal to your brand. Asking for feedback is the most excellent approach to sure enough that your efforts get the desired results. Asking for feedback will help you to improve customer experience and adjust your actions to their needs. This is not the only reason why customer feedback is essential in business. It means that you value their opinions, and it also helps to improve your products and services and create the best customer experience.

This workflow will help you to ask for feedback from your customers.

There are 2 blocks in this workflow. The first block is the “Added to Segment” trigger. Your customers will be added to the segment when they use your services or made purchases 2 or more times. The second block is “Send email”. The email will be sent immediately after the contact is added to the segment, and it will ask them to take a survey.

Please consider opt-in to the "Allow multiple subscribe" field to let the contact re-enter this workflow.