Customer Retention
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FAQ

Questions You Might Have

We accept all major credit cards.

Absolutely! We work with PayPal which guarantees your safety and security. All site communication and data transfer are secured and encrypted.

Yes, you can. You can upgrade your plan at any time. If you have active Plan then all unused amount will be returned into your account balance.

When you subscribe to any of our monthly plans, you will be billed monthly and your plan renews on first day of each month. This is considered your monthly billing cycle. Our Annual Plans have one-year billing cycles and are billed as one payment per year.

Monthly subscriptions are billed month to month. No contract. No obligation. You can cancel your monthly subscription at any time.

Annual Plans come with an awesome discount and run on a one-year billing cycle with cancellation available for the following year.

We hope you’ll fall in love with SmartSender.io and never want to leave (-:

Yes. Go to the billing section of your account and update your payment information.

We hear you. Unfortunately, we don’t offer one time Email Campaign options because we know that to truly make an impact on your business you need to be consistent with your customer retention marketing efforts and we want to see you succeed.