Monitoring the work of employees is a complex task that every manager tries to solve with varying degrees of success. The methods used by the head of the enterprise can improve the efficiency of the company and increase profits. One of the effective tools is SmartSender’s Account Activity Log.
Account Activity Log – chronological records of team activity. The system captures account-specific events generated by teammates. In simple terms, Activity Log does that by answering the questions:
The user that performed an action.
|Did what?||What action was performed.|
|When?||Each action has a precise timestamp. It is recorded according to the time of the account where the action was performed.|
|From which IP?||Actions are logged. The IP address of the account settlement is fixed. You can provide access to IP in the Allowed IPs section to make your account even more secure.|
- Navigate to “Activity” (Menu -> Activity).
- Go to the “Account activity” tab.
- Select the desired filters.
- Press the “Search” button.
Since a contact can have a lot of events, they can be grouped in the appropriate filters:
|Origin||Templates||Every time a logged user performs an action, this component creates an event, which is then stored in the “Activity” section. Some events are therefore supplemented with additional information (name item, value, etc.)|
|Status||Created||The value describes the action that customers do in the interface’s current state.|
|Published (only for workflow)|
|User||Select the user for which you want to display data.|
|Period||7 days||Select a specific period of time to generate the Report only with data from those dates.|