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Account activity

58 views May 13, 2022 0

Monitoring the work of employees is a complex task that every manager tries to solve with varying degrees of success. The methods used by the head of the enterprise can improve the efficiency of the company and increase profits. One of the effective tools is SmartSender’s Account Activity Log.

Account Activity Log – chronological records of team activity. The system captures account-specific events generated by teammates. In simple terms, Activity Log does that by answering the questions:

Who?

The user that performed an action.

Did what? What action was performed.
When? Each action has a precise timestamp. It is recorded according to the time of the account where the action was performed.
From which IP? Actions are logged. The IP address of the account settlement is fixed. You can provide access to IP in the Allowed IPs section to make your account even more secure.

 

Step-by-step instructions:

  1. Navigate to “Activity” (Menu -> Activity).
  2. Go to the “Account activity” tab.
  3. Select the desired filters.
  4. Press the “Search” button.

Since a contact can have a lot of events, they can be grouped in the appropriate filters:

Origin Templates Every time a logged user performs an action, this component creates an event, which is then stored in the “Activity” section.  Some events are therefore supplemented with additional information (name item, value, etc.)
Campaigns
Audience:

  • Contact List
  • Segments
  • Variables
Components:

  • Tags
  • Global variable
  • Source
  • Event
Workflows
Billing:

  • Payment method
  • Filled up balance
  • Enable auto-recharge
  • Plan
Snippets
Files
Settings:

  • Subscribe/Unsubscribe Pages
  • Domain
  • Teammate
Security:

  • Allowed IPs
  • Two-factor authentication
  • Account Info (phone number, email, login\re-login, change password)
Integrations
Split tests
Status Created The value describes the action that customers do in the interface’s current state.
Updated
Deleted
Published (only for workflow)
User Select the user for which you want to display data.
Period 7 days Select a specific period of time to generate the Report only with data from those dates.
14 days
30 days
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