This form lets you create or update the given contact.
Things to know before you start:
- If the
userId
|phoneNumber
, which you provide in this form matches someone that already exists in your Contact List, his/her attributes will be updated to reflect those ones provided in this form.- In case there is no user with those attributes, a new profile will be created.
Step-by-step instructions:
- Select Contact List domain from the drop-up menu (in the lower-left corner) if there are several domains in the account.
- Navigate to Contact List Management page (Menu -> Contacts -> Lists).
- Select a Contact List.
- Click on the “Add Contacts” icon.
- Select the “Add contact manually” tab.
- Fill in all input fields with valid contact’s data.
- Click the “Add contact” button.
IMPORTANT
If you want to use Retention Report based on customer acquisition sources, you should add the contact with its source.