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Add contact manually

49 views January 12, 2022 0

This form lets you create or update the given contact.

Things to know before you start:
  • If the userId| email | phoneNumber, which you provide in this form matches someone that already exists in your Contact List, his/her attributes will be updated to reflect those ones provided in this form.
  • In case there is no user with those attributes, a new profile will be created.

Step-by-step instructions:

  1. Select Contact List domain from the drop-up menu (in the lower-left corner) if there are several domains in the account.
  2. Navigate to Contact List Management page (Menu -> Contacts -> Lists).
  3. Select a Contact List.
  4. Click on the “Add Contacts” icon.
  5. Select the “Add contact manually” tab.
  6. Fill in all input fields with valid contact’s data.
  7. Click the “Add contact” button.

IMPORTANT If you want to use Retention Report based on customer acquisition sources, you should add the contact with its source.

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