You can subscribe contact in admin panel.
- Select a contact
- Pick a “Subscribe” option from the drop-down menu
- Activate/Deactivate contact
- Subscribe/Unsubscribe Email
- Subscribe/Unsubscribe SMS
- Subscribe/Unsubscribe desktop Web Push
Important: The notifications are visible only on desktop devices in the browser. The contact must give a permission to receive notifications. If the contact declined receiving the notifications, you will see a cross in front of the contact’s name. - Subscribe/Unsubscribe mobile Web Push
Important: The notifications are visible on mobile devices. The contact must give a permission to receive notifications. If the contact declined receiving the notifications, you will see a cross in front of the contact’s name.
- Confirm the action.
- Add value “1” to the contacts you want to subscribe and value “0” to the ones you want to unsubscribe
- Select the file to import
- Click save.
Subscribe several contacts at a time by importing a CSV file
- Select a Contact List
- Click add contacts
- Add a header in your import file
- active – specifies if the user is activated/deactivated in the contact list.
- emailSubscribe – specifies whether the user is subscribed or unsubscribed to the Email Channel
- smsSubscribe – specifies whether the user is subscribed or unsubscribed to SMS Channel
- desktopWebPush – specifies whether the user is subscribed or unsubscribed to Web Push Channel (desktop)
- mobileWebPush – specifies whether the user is subscribed or unsubscribed to Web Push Channel (mobile)
- Add value “1” to the contacts you want to subscribe and value “0” to the ones you want to unsubscribe
- Select the file to import
- Click save.
Important: Only CSV format files are allowed for importing.
To manage the contact status via API, please consider our documentation.